1. HOW THE ORDERED GOODS ARE DELIVERED TO YOU?
We deliver ordered goods to our customers with reliable and verified contractors only. For European clients
we can deliver goods with one of our 15 modern trucks. Generally we offer transport by road, sea and air.
For selected destinations we can offer quick combined transportation: road + sea freight. We prefer full trucks
loads however we are able to provide deliveries of single pallets as well.
2. WHERE & WHEN THE ORDERED GOODS CAN BE COLLECTED?
Client can collect the goods after payment in one of our 4 warehouses located in Prague - the Czech Republic.
Our logistic department will always specify the place of loading with confirmation of the date of loading to every
client in advance.
The satisfaction and trust of each client is important for us. Client can always verify if loading is in accordance
with the order by receiving photo documentation or CCTV footage made during the loading. You can always send
to the place of loading the authorized person to make the control of loading
3. HOW YOU CAN CHECK IF THE LOADING PROCEEDS CORRECTLY ?
4. STICKING OR REPACKING THE GOODS BEFORE LOADING ?
We provide full service of stickering, repacking and text injection as an additional service with extra charge.
We can personalize labels to requested size, colour and language version. We provide both manual and automatic stickering service. Just let us know to our sales persons your request.
We accept payments made on NAVIGGO GROUP account in RAIFFEISEN BANK - PRAGUE CZ. We offer
to our clients most common INCOTERMS conditions such as EX WORK, FOB , DDP, CIF.. For all details
please ask our sales professionals or check here
5. WHAT PAYMENT CONDITIONS AND DELIVERY TERMS ARE PROVIDED ?
Team of our professionals allow us to offer flexible logistics and transport services at the highest level. All the solutions we offer are created individually for each customer. All of exported products, we transport quickly
and safely around the world. We understand the needs of our customers and provide the highest level
of service to customers around the globe.